Terms & Conditions

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Business Relationship Agreement

  1. 1. Order Placement

    • Orders are subject to FA Handicrafts' acceptance.
    • Customized orders require detailed specifications and may incur additional charges.
  2. 2. Payment Terms

    • Payment terms are specified on the invoice.
    • Payments must be made in the agreed currency and within the stipulated time.
  3. 3. Shipping and Delivery

    • Delivery time will be provided upon order confirmation.
    • Any delivery delays due to unforeseen circumstances will be promptly communicated.
  4. 4. Product Customization

    • Customized products are crafted based on customer specifications.
    • FA Handicrafts reserves the right to approve or suggest modifications for quality and feasibility.
  5. 5. Quality Assurance

    • All FA Handicrafts products undergo rigorous quality checks.
    • Customers are advised to inspect goods upon receipt and report issues within the specified timeframe.
  6. 6. Intellectual Property

    • FA Handicrafts retains intellectual property rights for all designs and products.
  7. 7. Privacy Policy

    • Customer information is handled confidentially and in compliance with privacy laws.
    • Data is used solely for order processing and communication.

By engaging with FA Handicrafts (operating as Metal Artisans), customers agree to adhere to these terms and conditions, ensuring a transparent and mutually beneficial business relationship. FA Handicrafts is committed to providing quality products and services, with these terms facilitating a clear understanding between the company and its valued customers.